Your Ford, Your Way

You shouldn’t have to settle. Custom order any of these vehicles and choose the available features that fit your life. If you’re looking for something else, we offer convenient, dealer-direct custom ordering.

Please note: Not all models or features may be available for custom orders due to model year changeover, order bank closure / production schedules, high demand, and supply chain issues. Contact us for details on timing and availability.

FAQs
Thank you for your interest in ordering with Walnut Creek Ford! As the #1 Mustang Mach-E dealership in the nation, we are well versed in ordering and ready to help you build the Ford of your dreams. Here is some important ordering information:

 The order bank is currently closed for the following models: Maverick, Bronco, Escape Gas, Escape Hybrid/Plug-In Hybrid, Super Duty, F-150 Lightning (reservations), and Mustang.

The order bank is currently open for the following models: Mustang Mach-E, Transit Connect, Transit, E-Transit, F-150, Explorer, Bronco Sport, Ranger, Expedition. To order one of these vehicles please call 925-932-2900 as the Ford.com Build & Price feature does not include 2023 models yet. You can order your 2023 Mustang Mach-E directly online by clicking here: Order 2023 Mustang Mach-E.

To order one of these vehicles, please call 925-932-2900 as the Build & Price feature on Ford.com does not include 2023 models yet. Ordering can be completed in store or entirely online.


SUVs and Crossovers
Trucks and Vans

Maverick

Cars

FAQs

We’re here to help answer any questions. Feel free to read over our Frequently Asked Questions below.


Can I order vehicles other than the ones shown on this page?

As vehicles are updated from one model year to another, there are times when orders are accepted and times when they are closed. If you do not see your preferred vehicle here, please contact us for help.


How do I order a vehicle?

With the transition to 2023 models, we can place orders for many vehicles, but the Ford.com Build & Price feature is not available yet. Please call us at 925-932-2900 to place your order today. 


How long will it take to have my vehicle delivered?

Lead times will vary by model and configuration but Ford will make every effort to expedite your order.


Is there an extra cost for ordering a vehicle?

No! Walnut Creek Ford has no dealer markup on in stock vehicles or orders, excluding specialty vehicles like the Shelby GT500. Placing your custom order requires just a $100-$500 refundable deposit (varies by model). Please call us at 925-932-2900 to get started today. 


Is my ordered vehicle eligible for Ford incentives?

Ordering customers will be eligible for qualifying incentives at the time of order placement or qualifying incentives at the time of final delivery, whichever is preferred.


If I would like to finance my purchase or lease my ordered vehicle, how can I do that?

Our dealership would be happy to help explain your options and help you arrange financing.


Once my vehicle is ordered, how can I track it?

Once your vehicle has been assigned a VIN, you can track your order using this website:  https://shop.ford.com/vehicleordertracking#/


Where and when would I get my VIN to track my vehicle?

Your dealership representative will be able to provide you the VIN once it's been established.


How will I be notified when the vehicle is being delivered?

Once your vehicle has arrived at the dealership, your dealership representative will contact you to confirm its arrival, collect any additional information needed to complete the sale and schedule a convenient time and location for final delivery to you.


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